Contact Us & Support

How do I reset my password?

Go to the login page and click "Forgot Password". Enter your email, and we'll send you a reset link.

How do I delete my account?

You can request account deletion via privacy@coloringquest.app. We'll process it within 30 days and delete all your personal data (except where legally required to retain).

Can I get a refund?

Credits are generally non-refundable. However, refund requests can be made within 30 days of purchase for billing errors or other exceptional circumstances.

Why did my book generation fail?

Common reasons: insufficient credits, inappropriate theme content, or temporary API issues. Check your credit balance and try again. Contact support if issues persist.

Do my books expire?

No, your created books are saved indefinitely. You can access, edit, and download them anytime.

Can I share my books with others?

Yes! You can download PDFs and share them with family and friends. You retain full rights to your creations.

Is ColoringQuest safe for young children?

Yes, our platform is designed with child safety in mind. All content is reviewed to ensure age-appropriateness. We recommend parental supervision for children under 8.

How do I report inappropriate content?

Please email support@coloringquest.app with details and screenshots. We'll investigate and take action within 24 hours.